Terms & Refunds
Transparent rules for a safe & trusted experience.
1. Acceptance of Terms
By accessing GitaTalk (gitatalk.in), you agree to these Terms. Our platform provides AI-generated Vedic astrological guidance. You must be at least 18 years old to use paid consultation services or make wallet recharges.
2. Astrological Disclaimer
Astrology is a traditional science meant for guidance and self-reflection. Our AI-generated readings and human astrologer consultations do not guarantee future outcomes. We are not responsible for any life decisions (financial, medical, or personal) made based on these readings.
3. Payments & Refund Policy
Your first chat with our Astrologers is absolutely FREE. Subsequent chats require a wallet balance, which can be recharged securely via Razorpay.
Auto-Refund on Disconnection
If a chat gets disconnected due to server/technical issues, the deducted amount is instantly refunded to your GitaTalk wallet.
Duplicate Payment Refund
If you accidentally paid twice, email us within 7 days for a full refund to your bank account.
4. User Conduct & Privacy
You agree not to upload abusive images, use offensive language with astrologers, or misuse the platform. Accounts violating this will be banned without refund. Your privacy is governed by our Privacy Policy.
5. Limitation of Liability
GitaTalk and its creators shall not be liable for any indirect or incidental damages resulting from the use of our services. The service is provided "as is" without any warranties.
Need help with a payment?
Our support team is available 24x7 for refunds or queries.
gitaaisupport@gmail.com
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